Graham Jones – Sales Chat Show https://www.saleschatshow.com Driving Sales Forward Sun, 26 Jul 2026 10:01:25 +0000 en-GB hourly 1 https://wordpress.org/?v=7.0.2 https://www.saleschatshow.com/wp-content/uploads/2026/02/cropped-favicon-32x32.png Graham Jones – Sales Chat Show https://www.saleschatshow.com 32 32 AI for Customer Intelligence – The Sales Superpower Hiding in Plain Sight https://www.saleschatshow.com/2026/08/03/ai-for-customer-intelligence-the-sales-superpower-hiding-in-plain-sight/ Mon, 03 Aug 2026 10:00:00 +0000 https://www.saleschatshow.com/?p=1655 Read more

]]> AI is already changing the way salespeople work. But where is it making the biggest difference right now?

In this episode of the Sales Chat Show, we discuss one of the standout findings from the State of Sales 2026 Report from The Growth Hub: sales leaders are seeing some of the strongest positive impact from AI in the area of customer intelligence.

The discussion explores how AI can help salespeople research customers faster, understand buying organisations more deeply, personalise outreach, identify useful business insights and prepare more effectively for important sales conversations.

But the message is clear: AI is not there to replace great salespeople. It is there to make great salespeople more effective.

Simon, Anthony and Steve discuss how AI can remove the old excuse of “I haven’t got time to research properly” by making customer research faster, sharper and more practical. They explore how sales teams can use AI to understand external pressures, company strategy, buyer priorities, market trends, competitor activity and potential conversation starters before making contact.


Key topics discussed include:

  • Why customer intelligence is one of the strongest current use cases for AI in sales
  • How AI helps salespeople research faster and personalise at scale
  • Why there is no longer an excuse for poorly researched outreach
  • The difference between using AI as a shortcut and using it as a sales advantage
  • How “research sprints” can help account managers prepare more effectively
  • Why AI should support human judgement, not replace it
  • How AI-generated meeting notes can improve CRM data quality
  • Why better data leads to better insight and better sales action
  • How leaders can encourage AI adoption without overwhelming their teams
  • What sales teams can learn from sport about the power of data-driven performance
]]> Why are sales people failing to make the most money out of their existing customers? https://www.saleschatshow.com/2023/10/22/why-are-sales-people-failing-to-make-the-most-money-out-of-their-existing-customers/ Sun, 22 Oct 2023 17:15:54 +0000 https://www.saleschatshow.com/?p=1436 ]]> The 5 Most Urgent Questions You Need To Be Asking Your Customers Right Now https://www.saleschatshow.com/2020/06/08/the-5-most-urgent-questions-you-need-to-be-asking-your-customers-right-now/ Mon, 08 Jun 2020 11:24:20 +0000 https://saleschatshow.com/?p=1105 If you don’t ask your customers these questions you could miss out. These are essential questions at this time.

]]> Does Your Business Need a COBRA Meeting Rather Than a Sales Meeting This Week? https://www.saleschatshow.com/2020/06/01/does-your-business-need-a-cobra-meeting-rather-than-a-sales-meeting-this-week/ Mon, 01 Jun 2020 09:17:23 +0000 https://saleschatshow.com/?p=1103 Your business might need an “emergency planning” meeting, a COBRA meeting like Government, rather than a standard sales meeting

]]> Is Winning The War On The Virus The Right Language For Sales? https://www.saleschatshow.com/2020/05/04/is-winning-the-war-on-the-virus-the-right-language-for-sales/ Mon, 04 May 2020 09:00:00 +0000 https://saleschatshow.com/?p=1100

The language of “war” is negative and emotional. Is war-like language the right language to use in the world of sales and selling?

]]> Becoming A Sales Icon https://www.saleschatshow.com/2020/04/15/becoming-a-sales-icon/ Wed, 15 Apr 2020 21:00:00 +0000 https://saleschatshow.com/?p=1097 Interview with Simon Portwain, author of the book, Sales Icon

]]> Are You Technically Ready For Working At Home during the COVID-19 situation? https://www.saleschatshow.com/2020/04/06/are-you-technically-ready-for-working-at-home-during-the-covid-19-situation/ Mon, 06 Apr 2020 09:00:00 +0000 https://saleschatshow.com/?p=1094

Ensuring you are technically capable of selling during the COVID-19 Coronavirus situationSalesselling

]]> How To Manage Customers During The Coronavirus Challenge https://www.saleschatshow.com/2020/03/31/how-to-manage-customers-during-the-coronavirus-challenge/ Tue, 31 Mar 2020 09:00:35 +0000 https://saleschatshow.com/?p=1092

Looking after your customers during the COVID-19 Coronavirus situation

]]> What Should Sales Leaders Be Doing To Help Their Salespeople During The Coronavirus Challenge https://www.saleschatshow.com/2020/03/30/what-should-sales-leaders-be-doing-to-help-their-salespeople-during-the-coronavirus-challenge/ Mon, 30 Mar 2020 20:35:30 +0000 https://saleschatshow.com/?p=1090

Advice for sales managers and sales directors during the COVID-19 Coronavirus situation

]]> What is coaching and why is it important to sales? https://www.saleschatshow.com/2020/03/16/what-is-coaching-and-why-is-it-important-to-sales/ Mon, 16 Mar 2020 09:00:00 +0000 https://saleschatshow.com/?p=1087

The sales manager’s real role is as a coach. Here we discuss the value of coaching in sales teams.

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