Chat Shows

Sales is the outcome, culture is the goal

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Sales Chat Show · Sales is the outcome, culture is the goal Sales results matter. But what creates those results? In this episode of the Sales Chat Show, Simon Hazeldine and Steve Lindsey turn the spotlight on Anthony Stears to explore one of the ideas behind his recent work: sales is the outcome, culture is the goal. Anthony explains how his work has evolved from telephone sales training into what he describes as “conversation architecture” — helping organisations design better conversations across sales, customer service, …

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AI for Customer Intelligence – The Sales Superpower Hiding in Plain Sight

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AI is already changing the way salespeople work. But where is it making the biggest difference right now? In this episode of the Sales Chat Show, we discuss one of the standout findings from the State of Sales 2026 Report from The Growth Hub: sales leaders are seeing some of the strongest positive impact from AI in the area of customer intelligence. The discussion explores how AI can help salespeople research customers faster, understand buying organisations more deeply, personalise outreach, identify useful business insights and …

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Why Peer-to-Peer Learning Could Be Sales Enablement’s Missed Opportunity

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Salespeople often learn some of their most useful lessons from other salespeople. So why is peer-to-peer learning still such an underused opportunity in many sales organisations? In this episode of the Sales Chat Show, we discuss another insight from the State of Sales 2026 Report from The Growth Hub: sales leaders reported relatively low reliance on sales enablement for peer-to-peer collaboration. That raises an important question. Is sales enablement missing a major opportunity to help salespeople learn faster, share what works and solve real-world sales …

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Why Sales and Marketing Alignment Is Still Broken

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Sales Chat Show · Why Sales and Marketing Alignment Is Still Broken Sales and marketing alignment has been talked about for years. So why is it still such a persistent problem? In this episode we discuss one of the recurring issues highlighted in the latest State of Sales Report: the ongoing challenge of aligning sales, marketing and lead generation activity. Despite the rise of the CRO, revenue teams and integrated commercial structures, many organisations still experience tension between sales and marketing. Sales teams complain about …

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Can AI Fix Your Sales Forecast — Or Just Make It Look Smarter

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Sales Chat Show · Can AI Fix Your Sales Forecast — Or Just Make It Look Smarter In this episode the teams discuss what the latest “State of Sales Report” reveals about AI and forecast accuracy. The report shows that sales leaders are seeing only a relatively low positive impact from AI when it comes to improving forecast accuracy. That raises an important question for every sales leader: if AI is not yet delivering the forecasting improvements many hoped for, where is the real problem? …

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Mastering the Art of Cost-Effective Sales Strategies in Tough Times

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Sales Chat Show · Mastering the Art of Cost-Effective Sales Strategies in Tough Times In this timely episode of the Sales Chat Show, Simon Hazeldine, Graham Jones, and Anthony Steers tackle the big question many sales professionals are facing right now: How do you sell smart when the economy isn’t on your side? With economic headwinds, shifting buyer behaviours, and tighter budgets, the trio shares practical, real-world strategies for delivering sales results without blowing the budget. From improving buyer targeting and focusing on profitable activity …

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