Are you “upserving” your customers?
Upselling is a regular practice in sales, of course. But isn’t it better to “upserve” them? Providing higher than expected levels of service could be all you need to increase sales.
Upselling is a regular practice in sales, of course. But isn’t it better to “upserve” them? Providing higher than expected levels of service could be all you need to increase sales.
Could it be that there is an alternative way to get past gatekeepers? In this edition of The Sales Chatshow, we investigate the best way of getting to the person you really need to speak with. And the solution isn’t what you might expect.
Successful salespeople do not have to be pushy. Indeed, they are more successful the less pushy they are. Isn’t that the case?
In this episode of the Sales Chat Show we investigate how salespeople can use online video in a highly sophisticated way to help increase sales when pitching to clients.
Most people’s experience of online buying is from B2C companies like Amazon. That means that the majority of B2B purchasers only really know B2C purchasing methods online. Guess how they want their suppliers to operate? This programme shows why B2B firms need to be more like B2C.
People are more likely to buy something if they think they already own it. How can you make people feel they already own what you are selling and thereby gain more sales?
What do people think of you when you are trying to sell to them? The latest research shows that people think of salespeople in a different way these days. Are you ready for that change?
The recent soccer World Cup showed that England manager, Gareth Southgate had taken the nation’s team to new heights. What can sales leaders learn from his leadership methods and style?
Social media is useful in sales. But exactly how useful? The real benefit is not what you might expect.
To sell you have to go into battle. Good salespeople treat selling as a challenge that has to be won.