What is social CRM and why is it important?
If you use CRM software and it does not include social media input, then it isn’t CRM…! That’s the view discussed in this programme.
There is no such thing as B2B or B2C
Go to any business meeting these days and talk about Twitter or Facebook and you’ll be met with a familiar cry: “Aha,”, says the hapless accountant, lawyer or consultant to you, “that’s all very well for consumer businesses, but how can it help those of us in the B2B sector?” It is special pleading, suggesting that there is something very different about being in “business to business” that sets you apart from “business to consumer“. These people ask you for “B2B” examples of the success …
The Three Secrets of Influential Communication
Sales people need and want to influence their buyers. But how do you do it? Well, all it takes is three things….
The Buying Process Has Changed – Have YOU?
Buying has changed and more people start their buying journey online.
The 12 behaviours of highly effective negotiation
Want to negotiate those sales better? Get better prices? Then you need to follow this advice on 12 behaviours to achieve just that.
How to pimp your LinkedIn profile for sales success
Sales people love using LinkedIn, but are their profiles doing them more harm than good? Find out in this programme.
Ten powerful sales pitching tips
Ten tips to help your pitch work well
Why your customers don’t give a damn about you
Customers are only interested in themselves. They are not interested in you, your products or your services…!
Why salespeople should go speed dating
In this programme, you will discover why speed dating provides an important lesson for anyone trying to sell things…!
Top Sales Tips – 20 Jan 2017
Here are this week’s sales tips on negotiation.